Telehealth/Virtual appointment options

General FAQ

Q. Why should I come to HSS for my surgery?

A. Simply put, Hospital for Special Surgery performs the most joint replacements of any hospital in the world. This allows us to be streamlined with regard to your preoperative, surgical, and postoperative care. It has been well-studied in the literature that there are fewer post-operative complications if surgery is performed at a joint replacement center.

Furthermore, HSS has been rated the top orthopedic hospital by US News and World Report, for the second year in a row. Our nursing staff has also been recognized with the prestigious Magnet Award for Nursing Excellence.

So, at HSS, you will find the best surgeons, the best hospital, and the best nurses -- a winning combination for successful outcomes.

Q. Why should I come to Dr. Su for my surgery?

A. Dr. Su has a special interest in treating younger, active patients with arthritic problems. He has extensive training and experience with hip resurfacing surgery, having performed the surgery since 2004 as part of the US clinical trials. He has traveled around the world in order to learn from those surgeons with more experience in the procedure, and he has integrated what he has learned into his surgical technique.

He is also keenly interested in reviewing and researching his and others' results in order to continue to improve the technology and outcomes.

Thus far, Dr. Su has performed over 700 hip resurfacing operations (as of August 2008). Dr. Su also performs hip resurfacing surgery regularly, which is important in keeping facile with the technique.

Q. Who should I contact for billing issues?

A. Dr. Su's practice outsources the billing to PMI Medical Management, a Manhattan-based firm that has been specializing in orthopaedic billing for over 10 years. You can reach them at (212)861-7040, and ask for the billing manager for Dr. Su.

Q. How does Dr. Su have such extensive experience in resurfacing if it only was FDA-approved in 2006?

A. Fortunately, he initiated his experience with resurfacing in February 2004 using the Wright Medical Conserve Plus implant, as part of the U.S. clinical trials.